What is the refund policy?

I offer a 100% customer satisfaction guarantee for my creations. 

I offer refunds and exchanges for my jewelry on a case to case basis.  If you are not satisfied with your piece please contact me and I will work with you to resolve the issue. 

Shipping Information.

I ship using USPS priority mail to US locations and First Class USPS to out of the country orders. However, if you need expedited shipping just contact me and I can upgrade the shipping for an additional cost.

Additional Information.

I love to create custom orders, so if you have something in mind that you don't see in my Etsy store please contact me! Cervellidesigns@gmail.com :)